Detailed Features

FormSite.com is packed with extensive features to support building professional forms and surveys. Having supported over 100 million form and survey submissions, you can be assured we provide an industrial strength service that is time tested. Our datacenter, server infrastructure, and up-time history are second to none. We have listed many features of FormSite.com below. Please contact us if you have any questions regarding a particular feature. To see our forms in action visit our Examples page.

All HTML Form Items Supported

  • Text Box (with optional validation)
  • Text Area
  • Radio Button
  • Drop-Down List
  • Checkbox
  • Plain Text/HTML
  • Attachment (file upload)
  • Email Address
  • Image (add gif or jpeg images to your form)
  • Calendar Date
  • Radio Button and Checkbox Matrix
  • Star Rating Matrix
  • Text Box Matrix
  • Radio Button and Checkbox Multiple Scale
  • Ranking (order items from 1 to X)
  • Weighted Summation (assign point values to items adding to 100)
  • Password
  • Hidden Field (Pass values to your form via the URL, such as a customer ID)
  • Totaling Field (used on order forms to total quantities)
  • Apply Percentage (used for tax/handling on order forms)
  • Coupon Code
  • CAPTCHA Image
  • Multiple item blocks, including Contact and Credit Card blocks

Security

  • Use Secure (SSL) forms to protect sensitive data
  • View results using SSL technology
  • Use encrypted fields to sensitive information
  • Automatic form spam prevention
  • Encrypted URLs and links
  • Exclude certain result fields from being sent via email
  • Share form results with others for read and/or update
  • Use secure email
  • Close a form to prevent further submissions
  • Duplicate entries are automatically prevented from the same computer
  • Restrict users to completing your form only once
  • Require a password to complete your form
  • Allow users to establish username/password accounts for form access/updates
  • Elect not to record IP information of the form submitter making responses anonymous
  • Prevent certain IP addresses or IP ranges from completing your form
  • Additional user accounts with permissions on forms and results
  • Logging of account activity

Multiple Page Forms/Surveys

  • Break a form into multiple pages
  • Skip/branching logic is available based on a user's responses
  • Pipe answers from previous pages into item text
  • Show remaining number of pages for the user to complete
  • Add a common header and footer to each page of your form
  • Randomize question answer order to prevent order bias on surveys
  • Show a specific Success Page based on a user's responses
  • Funnel a user's answers to a question into the answer choices of a followup question

Customizable Look and Feel Options

  • Look & Feel is used by all public pages
  • Customizable URL - www.formsite.com/YourCompany/YourForm
  • Customize return address after form completion - or redirect to a web page
  • Customizable Message / Button Text (Great for non-English forms. Bien pour les formes non-Anglaises. Grande para las formas no-Inglesas.)
  • Backgrounds and images can be easily added to forms
  • With knowledge of HTML, you can add further customizations by adding HTML code to your form
  • Color Chooser to specify text color, font, link, and background color
  • Additional extras like shadows and active highlighting
  • Custom Page Title, via access to tag
  • No restrictions on use of HTML codes in form items
  • Optional icon for response required
  • Questions can be positioned above, to the left, or to the right of the answer field
  • An "other" choice can be defined for radio button and check box question types

Payment Integration

  • Process payment of your order forms through the PayPal, PayPal Website Payments Pro, Google Checkout, or Authorize.net billing service
  • View the result submission and order of each customer in a single location
  • Create PayPal subscriptions/recurring payments
  • Use custom PayPal parameters
  • Receive an email each time an order's status changes

Platform and Browser Independent Forms

  • Forms produced are completely HTML compliant for maximum compatibility with all Internet browsers; anyone, anywhere can use your form at any time
  • Forms use the UTF-8 character set to support all common languages in the world
  • Printer-friendly versions of your forms and results are also available

Easy to Use Intuitive Form Builder Interface

  • Compatible with all modern browsers (Internet Explorer, Firefox, Safari, Chrome, Opera, etc.)
  • Drag and Drop interface
  • Minimal navigation
  • Fast response
  • Immediate update of form as it is created

Result Features

  • Form results are stored in a database on our web server accessible only by you or, if you elect, those who complete your form
  • Results optionally emailed immediately to you as they are received, when a payment is successful, or manually sent by you as desired
  • Schedule start and end dates for your form
  • Designate a maximum number of responses to be stored for a given form
  • Results are downloadable, with scheduling options, in CSV (comma-separated), XLS (Excel) or XML (eXtensible Markup Language) format that can be imported into other applications such as spreadsheets or databases
  • Insert results into a third party service, such as Salesforce, Google Spreadsheets, MailChimp, or post results to your own server
  • Form attachments can be downloaded in a single ZIP archived file
  • Results can be uploaded into your FormSite database
  • Statistical calculations and graphs are provided for results
  • Basic inventory management
  • Assign scoring points to items and choices
  • View results in summary or expanded detail formats or view each result individually
  • RSS/Atom Feeds are available for form results
  • Results can be securely viewed for maximum data protection
  • Update results
  • Delete results Individually or all at once
  • Optionally share results with others
  • Define custom Results Views to determine which data fields will be visible in any output format
  • Optionally password protect results you are sharing
  • Optionally prevent a user from filling out a form more than once
  • Result timestamp (date and time form submitted)
  • Result host (who submitted the form - IP and host address)
  • Third-party update - optionally allow others to update form results
  • Secure login and secure results viewing
  • Search and sort results
  • Create saved Results Filters for advanced and often used searches
  • Create Custom Labels to change item text in results for different formats
  • Enhanced date and host information for Pro users
  • 24 x 7 access

Email Features

  • Send results in Simple HTML, Full HTML, Table, Text, or Secure Link formats
  • Email results to one or more email addresses when a form is completed or a payment is made, or choose results to email
  • Route the result email to different email addresses based on users' answers
  • Receive a daily summary via email on each of your forms
  • Mass email respondents of your form
  • Send an auto-response to those completing your form, data from form can be included in response
  • Email a copy of the form to the person completing the form

API

  • Access your results in a well-defined XML format
  • Allows for your own custom applications to interface with your form results

Publication Options

  • Add a link to your FormSite form from your web page
  • Include your FormSite URL in an email to customers
  • Copy the FormSite HTML to a file on your server
  • Create a Pop-up window with your form in it
  • Embed the Form and Results in your web page
  • Set default form item values
  • Pass hidden values into the form via the form URL
  • Use a "printer friendly" version of your form for printing
  • Host your forms on a custom domain, see: CustomFormDomain.com for more information

Technical Features

Hardware
We use industrial strength dedicated rack mount servers from Dell featuring multiple processors, redundant power supplies, redundant network cards, and SCSI Raid 1 mirroring hard drives. In addition to the redundancy built into the servers, we have hot stand-by servers ready to go if needed.
Connectivity
Our 100% fiber optic network is completely fault-tolerant and redundant. We currently utilize the following providers: AboveNet (MFN), Global Crossing, Level3, Peer1, Teleglobe, and UUNET. Each of these carriers' networks provides us unique connectivity to the Internet, and each is used for its best routes. Through the design and implementation of our network, we offer the reliability, performance, and scalability required to maintain 100% uptime.
Route Optimization
BGP4 (Border Gate Protocol) technology allows network traffic to travel more efficiently by finding the best route for data to travel. On a typical server the traffic always takes the same route from client to server. BGP protocol repeatedly locates the most efficient route and carrier between client and server.
Datacenter
All servers are collocated exclusively at Equinix Datacenters in Chicago (www.equinix.com). Security includes 5 layers of biometric palm scanners to enter and leave the facility, over 600 video cameras with 30 day digital recording, along with kevlar floors and walls. Our datacenter offers N+1 Redundant UPS Systems backed up by 6 250 kW Onan/Cummins diesel generators with 36 hours of fuel. Redundant fiber optic cross-connects to diverse routers ensure 100% uptime.
Hardware/Network Monitoring
There is a skilled technician within 100 feet of our servers 24/7/365. The technician literally has a desk inside of our colocation cage. In addition to on-site personnel, we have multiple external systems that monitor the health of our network/servers. In the event of a failure, we have skilled personnel standing by capable of addressing any issue.