Pricing
30-Day Money Back Guarantee
We accept Visa, MasterCard, Discover, and American Express for monthly and yearly service levels. Purchase orders are accepted for yearly service levels. With our Enterprise service level, we will customize the service level and pricing to meet your needs.
Monthly service plans are billed monthly until service is cancelled. There is no minimum monthly service period. Yearly service plans do not automatically renew and need to be renewed every year. Sign up for an account and then upgrade your account to the desired service level.
Plans
| Free | Deluxe | Pro 1 | Pro 2 | Pro 3 | Enterprise | |
|---|---|---|---|---|---|---|
 Monthly |
Free | $9.95 | $19.95 | $49.95 | $99.95 | Contact |
| Monthly service plans are billed monthly until service is cancelled. There is no minimum monthly service period. | ||||||
| Yearly |
Free | $99.95 | $199.95 | $499.95 | $999.95 | Contact |
| Yearly service plans do not automatically renew and need to be renewed every year. | ||||||
| Results Stored per Survey |
10 | 500 | 1,000 | 2,500 | 5,000 | Unlimited |
| Every time you fill out a survey and successfully submit it, the result is stored in a database. One successful survey submission is one result stored. | ||||||
| Number of Surveys per Account |
5 | 5 | 10 | 25 | 50 | Unlimited |
| Non-Enterprise level accounts can only create a limited number of surveys. The number of surveys an account can create is separate from the number of survey submissions per month (see Survey Submissions per Month below). | ||||||
| Number of Items on a Survey |
50 | 100 | 200 | 300 | 400 | Unlimited |
| Survey items include questions, graphics, links, images, etc. | ||||||
| Attachment File Space |
50 MB | 250 MB | 500 MB | 1 GB | 2 GB | Unlimited |
| You can create surveys that let users submit files such as Microsoft Word documents, PDFs, and other documents. | ||||||
| Survey Submissions per Month |
50 | 500 | 1,000 | 2,500 | 5,000 | Unlimited |
| Across all surveys in an account - A survey submission includes filling out a survey, regardless of number of pages, and successfully submitting it. If a user signs into their account (you must enable/configure this - See Survey Login Creation below) and makes an update, this also counts as a submission. | ||||||
| Mass Emails per Month |
0 | 0 | 1,000 | 2,500 | 5,000 | Unlimited |
| You can send email messages to anyone who has completed your survey and has opted to receive email updates. | ||||||
| Additional Users |
0 | 0 | 0 | 5 | 20 | Unlimited |
| Additional users for an account can be assigned permissions to limit their access to surveys and results. | ||||||
| Scheduled Exports |
0 | 0 | 1 | 25 | 50 | Unlimited |
| Receive a results file at set intervals. | ||||||
| Email Support |
under 2 hour response M-F 7:00am to 4:00pm CST, off hours under 10 hours | |||||
| We respond rapidly to support requests from all account levels. Most support requests are answered in less than 1 hour. | ||||||
| Phone Support |
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| In addition to email support, we provide telephone support and consulting to Enterprise customers. Phone support is provided by our Chicago development staff. | ||||||
| Advertisement-Free Surveys |
Limited (sample) |
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| Free and Deluxe surveys are supported by ads. Pro and enterprise accounts are completely ad free. | ||||||
| Survey Login Creation |
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| BigSurveys allows you to enable your users to establish a username/password combination to access your survey. This can be beneficial when you want users to be able to update information (company directory) or you are asking users to complete a very long survey (they can complete the survey in sections/pages). | ||||||
| PayPal Integration |
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| You can use your PayPal account to process billing, and view the status of each order with your survey results. | ||||||
| Image Upload |
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| Deluxe and higher accounts can store images on our server for use in your surveys. | ||||||
| Secure Surveys (SSL) |
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| Pro and Enterprise accounts include support for SSL encryption, the same level of encryption used by banks and financial institutions. | ||||||
| Data Upload |
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| Pro and Enterprise accounts can upload additional data to survey results. This can be used to import data from external sources for analysis or to combine the results of multiple surveys. | ||||||
| Captcha |
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| Pro and Enterprise accounts can utilize Captcha items for extra protection against survey spam. | ||||||
| RSS Feed |
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| Pro and Enterprise accounts can optionally provide RSS feeds of their survey results to their users. | ||||||
| API |
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| Pro and Enterprise accounts can make use of the API to interact with surveys and results. | ||||||